Privacy policy 2018

The website – Lyvng.nl – of Mr. D.Speek (trading under the name Lyvng) attaches great importance to the correct processing of your data. We therefore handle personal data that we receive with the utmost care, in accordance with the requirements set by law. You can rely on that.

In this statement you can read how we handle your privacy. This means, among other things, that we:

• Clearly state for what purposes we process personal data. We do this via this privacy statement;
• Limit our collection of personal data to only the personal data necessary for legitimate purposes;
• First ask you for your explicit consent to process your personal data in cases where your consent is required;
• Take appropriate technical and organizational (security) measures to protect your personal data and also require this from parties that process personal data on our behalf;
• Respect your right to request access to, correction or deletion of your personal data.

We recommend that you read this statement carefully.

To the Lyvng website can in no way be derived from. Lyvng accepts no liability under any circumstances for any harmful consequences of using the websites or information available on the websites.

Privacy Statement

We respect the privacy of visitors to the websites and ensure that the personal information you provide us with is treated confidentially. Processing of personal data occurs in a manner that is in accordance with the requirements of the General Data Protection Regulation and the Telecommunications Act.

Who is responsible?

• Lyvng is the 'Controller' within the meaning of the GDPR for the processing of personal data in the following situations:
• The processing of personal data after a customer has created an order and/or customer account.
• The processing of personal data in the context of the customer relationship with Lyvng or potential customers with whom Lyvng has made contact or wishes to make contact;
• The processing of personal data of visitors to the Lyvng website(s);
• The processing of personal data of recipients – who have given their unambiguous consent – ​​for promotions, newsletters and commercial e-mails from Lyvng;
• The processing of all other personal data relating to persons who contact Lyvng or whose personal data Lyvng processes.

A different policy applies to partners, employees, temporary workers, temporary workers, student interns and applicants of Lyvng.

What kind of personal data does Lyvng process?

Lyvng processes personal data that you have provided to Lyvng yourself, personal data generated during your visit to the website and/or reading newsletters and/or personal data that you have provided to Lyvng yourself. have provided for placing an order and/or personal data that Lyvng may have obtained from other sources, such as business Social Media platforms. This concerns the following types of personal data:

• Personal data provided by you:
• Personal data obtained through or generated by our website, electronic newsletters, commercial emails or related technologies:
• Personal data obtained from other public sources such as social media platforms and public registers:

Purposes

Lyvng uses your personal data for various purposes:

• The execution of the agreement in which you ordered products from a supplier via the Lyvng website and which order Lyvng makes possible for you.
• Compliance with legal obligations.
• Maintaining contact with you. Your contact details are kept in our customer system and can be used for, among other things, sending newsletters, updates and sending information that you have requested from us.
• Improving our product and service information and conducting targeted marketing campaigns.
• Conducting and analyzing customer satisfaction surveys.
• Creating user statistics of the Lyvng website.

Grounds for processing personal data

Lyvng processes personal data exclusively on the basis of one of the legal grounds mentioned in article 6 paragraph 1 GDPR. The following grounds apply specifically:

• Permission
  If we have asked for your permission to process your personal data and you have given this permission, you also have the right to withdraw this permission at any time.
• Execution of the agreement
  If you commission us to provide our services, we will process personal data if and to the extent that this is necessary for the execution of the assignment.
• Legal obligation
• Legitimate interest
  For example, Lyvng uses your contact details to keep you informed via newsletters and commercial emails.

Processors

Lyvng uses service providers (processors) to process personal data, who process the personal data on behalf of Lyvng. Lyvng concludes a processing agreement with these processors that meets the requirements of the GDPR.

For example, Lyvng works with ICT service providers that provide software (software as a service) or hosting services. Furthermore, there are ICT service providers that support us in keeping our systems safe and stable. We also use third-party services for sending newsletters and commercial e-mails.

Sharing personal data with third parties

Sometimes it is necessary to share your personal data with third parties. This is necessary for the execution of the agreement with the supplier of the products ordered by you. There are also legal obligations that require personal data to be passed on to third parties.

In the following cases, among others, personal data is provided to third parties.

If a court order obliges us to provide personal data to third parties, we will have to comply. Personal data may also be provided to third parties in the event of a reorganization or merger of our company or the sale of (part of) our company.

Transfer outside the (European Economic Area) EEA

In certain cases it is necessary to pass on personal data to parties established outside the European Economic Area (EEA). This may be necessary - depending on the circumstances of the case - in the execution of your purchase agreement in the case of a supplier established outside the EEA.

Retention period

Lyvng does not store personal data that it processes for longer than is necessary for the purpose of the processing or is required by law.

Security

Lyvng ensures appropriate security of the personal data it has in its possession, in accordance with the applicable requirements and guidelines.

Questions or complaints?

Every person can exercise certain rights with regard to his or her personal data on the basis of the GDPR. For example, in certain cases you have the right to inspect, rectify and delete personal data. In certain cases you can also object to the use of your data or request that this use be limited. In certain cases you can even request your data and take it with you to another party. For all these questions, please contact us via info@Lyvng.nl

Use of cookies

We use cookies on our websites. When you first visit the website, a message on the screen will ask for your explicit permission to use cookies. A cookie is a small file that is sent with pages of this website and is stored by your browser on the hard drive of your computer or mobile device. We use cookies to remember your settings and preferences, such as the language of the website. You always have the option to remove cookies from your hard drive. You can also disable cookies via your browser. See for example this explanation by the Consumers' Association for an explanation.

Google Analytics

We use Google Analytics to track how users use the website and how effective our Adwords ads are on Google search result pages. The information obtained, including your computer's IP address, is transferred to Google. Google stores this on servers in the United States. Read Google's privacy policy for more information, as well as the specific privacy policy of Google Analytics .

Google uses this information to track how our websites are used, to provide us with reports about the websites and to offer its advertisers information about the effectiveness of their campaigns. Google may provide this information to third parties if Google is legally required to do so, or to the extent that these third parties process the information on behalf of Google. We have no influence on this. We have not allowed Google to use the obtained Analytics information for other Google services.

Social Media Cookies

If we use tracking cookies, we will ask for permission via our website.

Changes to the Privacy Statement

Lyvng reserves the right to modify or amend this 'privacy statement' at any time and for any reason.